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Customer Service Department

Working hours: 9:30-17:30, Monday to Friday

If there is a national holiday, please be patient and await for our response. 


If you encounter any problems whilst purchasing at our stores/online shops,

feel free to contact us through E-mail.

Or you can reach us through our official LINE

Email: big99customerservice@gmail.com


Official LINE@ account: @gob3336m


For potential suppliers

Please contact us through this email: big99marketing@gmail.com

Subject【Company Name】+ Cooperation Opportunity

Please attach any catalogues with pictures,

company website, or other relevent information.

Join Our LINE OA




You will be able to

-Get out latest promotions

-Contact us anytime with fastest reply

-Get the info of the products you want to purchase