Waranty policy

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All the electric products you purchase here at Big Nine Nine,

we provide a year warranty. (It still depends on different products)

For example: Warranty for alarm clocks/clocks is 3 month.

If the product malfunctions during the warranty period and needs to be fixed. Please attach the warranty card that we gave when purchasing and ship/take it back to us.

We will ask our suppliers to fix it for you(It might take around 1-2 weeks, depends on the level of damage.)

Kind Reminder: Human damage is not included.

✔在大九九購買的電器商品，大部分會提供一年的保固(依商品不同會有所變化)。

保固係指: 在大九九大賣場提供之保固期間，若商品有問題需維修，可經由本賣場代替送修

➤鬧鐘/時鐘類保固為三個月

(如產品本身有另附保固卡，則以保固卡上所告知的保固期間為主，但須由顧客自行聯絡原廠安排送修)

➤在保固期間若商品故障需送修，到店時憑商品附的保固卡，我們將會為您送修(維修為1-2個星期不等，依照產品故障程度而定)

➤過保商品：如有需要協助送修過保商品，則會先斟酌$150的檢測費，將商品送至廠商端檢測並報價維修費，或可接受並同意送修$150的檢測費則會直接內扣維修費；若決定不維修檢測費則不退費。

為避免電子類商品之瑕疵，造成雙方退換貨不便

★我們在出貨之前都會先進行商品測試，

如收到商品有開封過的情況，乃是因測試所需，商品都是新品，所有配件都是完整~請您別擔心！

(密封性包裝之產品則不會做檢測)

請注意：人為損害不再保固範圍呦~

鬧鐘/時鐘/掛鐘請勿使用鹼性電池！！